Few things are more personal and pervasive as persistent pain.

How we help

Living with persistent pain can feel like you're trapped in a body that's betrayed you. Perhaps you've been told "it's all in your head" or advised to "just push through it". Maybe you've tried multiple treatments, only to feel discouraged when nothing seems to provide lasting relief. At biio, we want you to know: we see your struggle, we believe your pain, and we're here to help you find a way forward.

We understand that persistent pain isn't just about physical discomfort. It's about the frustration of sleepless nights, the anxiety of not knowing when the next flare-up will strike, and the emotional toll of feeling like you're living a life on pause.

Whether you're grappling with back pain, unexplained aches, fibromyalgia, or any other form of chronic pain, our team of pain-specialised practitioners is committed to providing the compassionate, comprehensive care you need.

Your healing journey.
Always supported.

Book your appointment

Meet your case manager

First, you'll receive a dedicated case manager (completely free of charge). They'll serve as a consistent touch point, advisor and advocate during your journey.

Initial appointment

During your first session, you'll get to know your therapist, discuss the difficulties that have led you to seek support and create shared goals for your care.

Care team is formed

If your seeking care for other conditions or symptoms, beyond your mental health, your therapist may connect you with other practitioners or resources to form your tailored care team.

Begin treatment

You'll begin your care journey, incorporating evidence-based lifestyle and self-management strategies, and carefully selected therapeutic modalities tailored to your needs and goals.

Ongoing support

With ongoing support from your therapist, and case manager, you'll adjust your care plan as symptoms ease, with regular check-ins to review your progress along the way.

Expert practitioners

Specialist practitioners who have the knowledge to go beyond the surface to really understand you, your pain and how to help.

Comprehensive care plans

We’re combining the best of lifestyle, medical and allied health expertise that merge to create comprehensive care plans tailored to you. No conventional, cookie-cutter solutions here.

Healthcare that listens

You know your body better than anyone and listening is key to accurate diagnoses, effective treatment and building trust. Our care providers have got your back and make decisions with you, not for you.

Your healing journey.
Always supported.

Book your appointment

Meet your case manager

First, you'll receive a dedicated case manager (completely free of charge). They'll serve as a consistent touch point and advocate.

Assessment

An in-depth health and wellbeing assessment with an integrative nurse practitioner provides a detailed view of your health biography.

Build your care team

Guided by your initial assessment, your nurse practitioner will guide you in setting goals for your care and carefully selecting 1-3 clinicians to help you achieve them.

Begin treatment

You'll begin your care journey, incorporating evidence-based medical interventions, lifestyle and self-management strategies, and diverse therapeutic modalities tailored to your needs and goals.

Ongoing support

With ongoing support from your care team, and case manager, you'll adjust your care plan as symptoms ease, with regular check-ins to review your progress along the way.

Expert practitioners

Specialist practitioners who have the knowledge to go beyond the surface to really understand you, your pain and how to help.

Comprehensive care plans

We’re combining the best of lifestyle, medical and allied health expertise that merge to create comprehensive care plans tailored to you. No conventional, cookie-cutter solutions here.

Healthcare that listens

You know your body better than anyone and listening is key to accurate diagnoses, effective treatment and building trust. Our care providers have got your back and make decisions with you, not for you.

Our clinical leadership

As seen on:

Leading the chronic pain care pathway at Biio is Dr. Olivia Ong. With a background in rehabilitation and specialist pain medicine, Dr. Ong brings over 15 years of clinical experience caring for people with persistent pain.

Her own journey is one of resilience and transformation; after a severe accident in 2008 left her with daunting prognoses, she embarked on a rigorous recovery, defying odds to walk and practice medicine again. This personal battle with pain and recovery not only deepened her understanding of the physical and emotional facets of chronic pain but also fueled her passion for supporting others through their healing journeys.

The complete suite of tailored therapies

Specialist Pain Medicine

Specialist Pain Medicine is a comprehensive approach to diagnosing, treating, and managing chronic pain. Our multidisciplinary team employs advanced interventions, including medication, physical therapy, psychological support, and cutting-edge techniques like nerve blocks and spinal cord stimulation. We tailor treatments to each patient's unique needs, addressing both physical and emotional aspects of pain. Our goal is to alleviate suffering, enhance functionality, and improve overall quality of life for those with conditions such as chronic back pain, neuropathy, arthritis, fibromyalgia, and complex regional pain syndrome (CRPS).

Nerve Block & Neurotomy Procedures

These minimally invasive procedures target specific nerves to interrupt pain signals. Nerve blocks involve injecting anaesthetic near nerves for temporary relief, while neurotomies use heat to disable nerve function for longer-lasting pain reduction. Performed under imaging guidance, these techniques are effective for various chronic pain conditions, including back pain, arthritis, and sciatica. They offer hope for patients who haven't found relief through conventional treatments, potentially improving daily function and quality of life.

Ketamine Infusions (Coming Soon)

Ketamine is a medication that can provide rapid relief for various chronic pain conditions. When administered intravenously in controlled, low doses, ketamine interacts with pain receptors in the nervous system, potentially reducing pain signals and increasing pain tolerance. During your treatment, we'll carefully administer the medication through an IV, allowing it to circulate and modulate pain pathways. The infusion typically lasts 1-2 hours, followed by a monitoring period under nurse supervision.

These infusions can be particularly effective for conditions like complex regional pain syndrome (CRPS), fibromyalgia, neuropathic pain, and other treatment-resistant chronic pain disorders. By altering the way the brain processes pain signals, ketamine infusions may help decrease pain intensity, improve physical function, and enhance overall quality of life. Many patients report significant pain relief and increased ability to perform daily activities after a series of treatments. While not a cure, ketamine infusions can be a valuable part of a comprehensive pain management plan for those who haven't responded well to traditional therapies.

Lignocaine Infusions (Coming Soon)

Lignocaine is an anaesthetic that reduces pain by blocking nerve signals in the body. When administered intravenously, it acts on the nervous system to relieve persistent pain. During your treatment, we'll carefully administer the medication through an IV, allowing it to circulate and provide widespread pain relief. The infusion usually takes 60 minutes, followed by a brief monitoring period.

These infusions can be especially effective for conditions like neuropathic pain, fibromyalgia, complex regional pain syndrome (CRPS), and certain headaches. By targeting pain at its source in the nervous system, lignocaine infusions may help decrease pain intensity, enhance physical function, and improve overall quality of life. Many patients report significant relief and increased ability to perform daily activities after treatment.

Integrative Medicine

Our experienced nurse practitioners, combines conventional medical approaches with evidence-based complementary therapies to address chronic pain holistically. This patient-centred approach considers the interconnections between physical, emotional, and lifestyle factors contributing to pain. Our nurse practitioners develop personalised treatment plans that may include hormone testing, nutritional counselling, mind-body techniques, and lifestyle modifications. By addressing the root causes of pain and promoting overall wellness, integrative medicine aims to enhance pain management, improve function, and boost quality of life for those living with chronic pain conditions.

Pain Psychology

Pain Psychology focuses on the mental and emotional aspects of chronic pain. Our psychologists help patients develop coping strategies, manage pain-related anxiety and depression, and improve quality of life. Using techniques like cognitive-behavioural therapy, mindfulness, and relaxation training, we help patients change how they think about and respond to pain. This approach is particularly beneficial for those with long-term pain conditions or those struggling with the emotional toll of chronic pain.

Pain Physiotherapy

Our specialised Pain Physiotherapists work with patients to improve physical function and manage chronic pain. They use a variety of techniques including targeted exercises, manual therapy, and education on body mechanics. This personalised approach aims to increase mobility, strength, and flexibility while reducing pain and preventing further injury. Pain physiotherapy not only focuses on physical healing but also integrates aspects of mental and emotional support, significantly enhancing overall wellbeing and quality of life.

Self-Management Skills

Self-management skills empower individuals to effectively manage their chronic pain on a day-to-day basis. We teach practical strategies that allow patients to take control of their pain and improve their quality of life. These skills include pain education, goal setting, pacing techniques, stress management, sleep hygiene, mindfulness and relaxation practices, effective communication, medication management, lifestyle modifications, and problem-solving. By mastering these skills, patients can gain more control over their pain, reduce reliance on medical interventions, and improve their overall wellbeing.

Questions..?

Biio has answers

What Exactly is Chronic Pain?

Chronic pain is not just prolonged acute pain. It's a condition that exists beyond the usual course of an acute illness or injury, having a profound impact on both physical and mental health.

Unlike acute pain that serves as a warning signal of injury, chronic pain often remains long after the initial cause has healed. It can arise from identifiable causes such as injury or surgery, but also without a clear origin, complicating diagnosis and treatment.

How Do I Know If I Have Chronic Pain?

Symptoms of chronic pain can vary widely, but common indicators include:

  • Persistent pain that lasts for more than three months.
  • Pain that feels sharp, dull, burning, or aching.
  • Sensations of pain in what might seem like unrelated parts of the body.
  • Increased sensitivity to pain.
  • Fatigue and sleep disturbances.
  • Changes in mood, including depression and anxiety.
  • Impaired mobility or discomfort when performing daily activities.

Given the subjective nature of pain, diagnosing chronic pain can be challenging. It often requires a comprehensive evaluation, including medical history, physical exams, and sometimes diagnostic tests to rule out other conditions.

How Can Biio Help Manage My Chronic Pain?

Biio offers a comprehensive approach to managing chronic pain through a combination of medical care, lifestyle interventions, and specialised supportive therapies. Our team includes specialists in pain management, physical therapy, and mental health to address all aspects of chronic pain.

We utilise the latest treatments and technologies, along with lifestyle and nutritional guidance, to create tailored care plans that aim to reduce pain, improve function, and enhance quality of life.

What Treatment Options Are Available for Chronic Pain?

At Biio, we offer a range of treatment options tailored to the individual's needs and condition severity. These may include medication management, physical therapy, psychological support, and specialised therapies, such as Graded Motor Imagery or Virtual Reality Therapy.

For certain conditions, interventional procedures like nerve blocks or epidural injections may be recommended. Our focus is on both relieving symptoms and addressing the underlying causes of chronic pain. We aim to relieve pain without compromising quality of life - instead, enhancing it.

Can Lifestyle Changes Impact Chronic Pain?

Yes, lifestyle changes can significantly impact chronic pain management.

At Biio, we play special attention to the role of diet, exercise, sleep, and stress management in alleviating pain symptoms. Our care plans often include lifestyle modifications tailored to your specific needs, helping to reduce inflammation, improve mobility, and enhance overall well-being. Our specialists can guide you in making sustainable changes that complement medical treatments.

How Do I Get Started?

Getting started with Biio is simple. You may book an initial consultation online or call our patient support line on 1300-429-411.

During your first appointment, you'll undertake our comprehensive Biio.Graph™ assessment to unpack your symptoms, medical history, and treatment goals. Based on this evaluation, we'll develop a personalised care plan tailored to your needs. Our team will guide you through every step of your journey towards managing and reducing your chronic pain.

Recover wholeness with unrivalled chronic pain expertise

Your health story is your life story. Reclaim authorship today.